Sendsheets Privacy Policy
Latest updated Sept 2024
1. Information We Collect
a. Information from Google Sheets:
- Stored Data: We store only the specific columns from your Google Sheets that are used for sending emails (e.g., email addresses, names).
- Access Permissions: We do not store any other data from your Sheets beyond the columns you designate for email purposes.
- Data Access: We only read information from Sheets that you have made public or have explicitly shared with Sendsheets for the purpose of sending emails.
b. Emails Sent via Sendsheets:
- Stored Data: We store the content of emails sent through Sendsheets, including information from the columns you use for mail merge (e.g., recipient names, email addresses).
- Access Control: This data is only accessible by the logged-in user who sent the emails. Each user's data is isolated and protected from access by other users.
c. User Behavior Tracking:
- Tools Used: We use Posthog to track user behavior within the App to understand usage patterns and improve our services.
- Data Storage: The behavior data collected is stored encrypted in Supabase to ensure its security and privacy.
2. How We Use Your Information
Email Functionality:
- Email Storage: We store emails sent through Sendsheets to enable you to access your email history, monitor email delivery, and analyze the effectiveness of your email campaigns.
- Mail Merge: The stored columns from your Sheets facilitate personalized and efficient mail merge operations.
Improving Services:
- User Behavior Analysis: We analyze behavior data to enhance the App's functionality, improve user experience, and develop new features.
Data Security:
- Encryption: All stored data, including email content and user behavior data, is encrypted to protect against unauthorized access.
- Access Restriction: Only authorized and logged-in users can access their respective data.
3. Information Sharing
No Selling or Trading: We do not sell, trade, or otherwise transfer your personal information to outside parties without your explicit consent, except as required by law.
Third-Party Service Providers:
- Aggregated Data: We may share anonymized and aggregated data with third-party service providers to help us analyze how our App is used.
- Service Providers: These providers are contractually obligated to protect your information and are restricted from using it for any other purposes.
4. Data Security
Encryption: All data stored in Supabase is encrypted both in transit and at rest to ensure its security.
Access Controls:
- User Access: Data is accessible only to the logged-in user who owns it.
- Internal Access: Access to stored data is restricted to authorized personnel who need it to perform their job functions.
Security Measures: We implement a variety of security measures, including secure servers, firewalls, and regular security assessments, to protect your information from unauthorized access, alteration, or destruction.
5. Third-Party Services
Sendsheets integrates with the following third-party services:
- Google Sheets: For accessing and reading designated columns for email purposes.
- Google Sheets™: For accessing and reading designated columns for email purposes.
- Gmail™: For sending emails.
- Posthog: For tracking user behavior within the App.
- Supabase: For securely storing encrypted user behavior data.
Note: We are not responsible for the privacy practices of these third-party services. We encourage you to review their respective privacy policies to understand how they manage your information.
6. Your Choices
Account Management:
- Disconnecting Accounts: You may disconnect Sendsheets from your Google account at any time, which will prevent any further access to your Sheets™ or Gmail™ by the App.
Data Deletion:
- Requesting Deletion: You can request the deletion of any stored emails or user behavior data by contacting us at [your contact email]. Upon request, we will securely delete your data from our servers.
Accessing Your Data:
- Review and Update: You can review and update the information stored by Sendsheets by accessing your account settings within the App.
7. Children's Privacy
Sendsheets is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
8. Changes to This Privacy Policy
- Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
- Notification: We will notify you of any significant changes by posting the new Privacy Policy on this page. The "Effective Date" at the top of this policy will be updated accordingly.
- Review: We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.